Motherboard Gone Bad

November 9th, 2006

Computer came in because it kept shutting down and then would take forever to come back up. After getting it back up and running and scanning the hard drive with nothing found it did it again.

Opened the side of the case and after getting rid of way too much dirt it was apparent what the problem was.

Look at the pic and you will see what looks like “little post” sticking up from the motherboard. Six out of nine of them were popping open which is NOT good.

Motherboard Gone Bad

Pavilion dv4000

November 5th, 2006

If you ever decide you are going to replace your own lcd screen on a dv4000 you might want to look at this picture first. You have to take the screws out of the bottom of the laptop and then after that remove the keyboard and then the bezel. After that you still have about a dozen screws to remove. Very tedious work.

Pavilion DV4000

Bit Busier Today

November 2nd, 2006

Today had to go to a house for a computer that supposedly just needed to have AOL removed from it. As most techs know typically when a customer says that is “all they need” it ends up they really need/want more.

So in todays case it was remove 3 different versions of AOL (the customer has DSL) and then after that figure why “control panel” would not even open up. After that removed a few virus’s and about 1,000 pieces of spyware with what I think is a great program Cleanup. Then it was a matter of teaching how to backup Quickbooks from a computer (everyone should own a Thumb Drive).

After that call it was a power outage at another location that ruined a NIC card in a computer. Pretty simple fix open case put in NIC. But, like every other job we do we can’t just do the NIC we then need to scan for issues and clean the computer up a bit afterwards. And for those that thing “well of course you do that is how you charge the customer more”…..Then answer is “Wrong”. We do it no matter what and our price is based on the job does not really matter what else we do.

Computer Cleaning

October 31st, 2006

If you own a computer there is some basic cleaning that needs to take place. If you look on the sides of your computer you probably have a couple screws. If you do then you need to take them out and see if you can slide the side of the computer off. MAKE SURE you unplug the power before doing anything.

Once you get the side off just get some canned air and use it on the inside of the computer. If you don’t have canned air then just blow inside it. The idea is to get any loose dirt that is just laying around. On top of that as you can see below “who knows what you might find” like I did today while working on this HP Pavilion.

Inside Computer

Busy Day

October 31st, 2006

Today was work on web site day. Have about three different web sites we are working on for clients and getting them ready to go live. Very tedious work but enjoyable.

On top of that our “New” store went online today. So now you can shop from your home or business and have items delivered right to you. Only problem is the company we go thru will not put “computers” on the store. They will put laptops/notebooks but not plain computers. Their reason for this is “inventory” apparently it changes so often they can not keep it updated. But, if you are looking for a new computer give us a call and we can get whatever you want.  Click here for our Online Store.

Symantec Antivirus virus removal service

October 30th, 2006
Got a call today from a potential new client for computer repair in Shelton, Connecticut.  Had used Symantec antivirus previously for several years but let it lapse.  Over the weekend he purchased the latest version and when he went to install it, it informed him that he had 18 infected files, including a trojan which would need to be cleaned first.  He contacted their support and they let him know that they would charge $70 to clean up the viruses and get their software up and running.
I am having a bit of difficulty understanding why the software is capable of detecting these viruses but will not clean them.  After all he did pay for their product; charging the end user to clean off existing viruses in order to use the product he just purchased from them sounds weak. 
Just one more reason not to recommend Symantec.  I currently recommend AVG With Firewall by Grisoft.  It sells for $48.50 for two years of protection.  Twice the subscription length for the same price.
Anthony Jackson
President
Computer Paramedics of Connecticut
http://www.cpofct.com/
(866) 500-CPCT
A Division of IT Solutions of CT, Inc.
http://www.itsolutionsct.com/

Pearson Vue Test Center

October 28th, 2006

Slow day today so worked on finishing our Pearson Vue paperwork and getting the process completed. So as of now we are an Authorized Pearson Vue Test Center.

Need to take an exam then go to Pearson Vue and schedule your test.

Computer Medics - Pearson Vue Test Center

Intel 2200BG Wireless MiniPCI

October 25th, 2006

Went to a house that had a Dell 700M, I love these laptops.  At random it would BSOD on her with a Driver_IRQ_blah blah blah.  After debugging the MiniDump it turned out to be the wireless cards .sys drive.  A quick google search and BAAM! everyones having this issue.  Updated the drivers thru Dell site.  Good to go!!

Acer 5102

October 24th, 2006

Sold a few Acer 5102’s today. Very nice laptops if you are in the market.

Acer Aspire 5102WLMI Notebook PC

1.0 GB RAM - 1 GB Hard Drive - 15.4″ Display
AMD Turion 64 X2 TL-50, 15.4″ WXGA display, 1GB of DDR2 memory, 120GB hard drive, DVD SuperMulti drive
Acer 5102

Memory Upgrade

October 24th, 2006

Had to do a memory upgrade on a computer today. This computer uses what is called Rambus Memory (another name would be expensive).
Depending on what kind and how much of it you need i.e. 128, 256, 512 it is a bit more expensive than conventional memory.

Rambus Memory

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