Bomgar
What do you use for remote support? If you have not already heard of it or seen it then you owe it to yourself to try out Bomgar . It is a hardware device that allows you to remotely control/repair other pc’s (that is putting it in simple terms) . Not only can you connect to other computers from the end user initiating it, but you can tag those computers and connect again at any time you need to.
The Bomgar comes in different sizes to suit your needs. Having been a user for about a year now, I can say I would never go back to using any other type of hardware/software for my remote needs. On top of how sweet the device is as far as from an operating view the big thing with me is always and will continually be SUPPORT. This company knows how to provide support and proves it. I’ve had to obviously call a few times for different issues or questions and I always get super support and a person on the other end that actually seems like they really care vice just giving lip service.
Bomgar has found a way to do it right and I for one appreciate it.

